Brij Singh's Random Musings

Sinister tone

[Via SiliconIndia]

We should rise above political calculations for sake of Gujarat's future. We should be concerned about tomorrow's Gujarat. We should be worried about development of Gujarat, rather than about political gains

Thats what you hear when you call some cellphones in the state of Gujarat in India. In the voice of infamous politician Modi. This is a chilling reminder that the technology is just an enabler of good and evil things.

Grand-daddy on leadership

Forbes interview of Peter Drucker on leadership.

How To Lead a 21st Century Organization      

Don't travel so much. Organize your travel. It is important that you see people and that you are seen by people maybe once or twice a year. Otherwise, don't travel. Make them come to see you. Use technology--it is cheaper than traveling. I don't know anybody who can work while traveling. Do you? The second thing to say is make sure that your subsidiaries and foreign offices take up the responsibility to keep you informed. So, ask them twice a year, "What activities do you need to report to me?" Also ask them, "What about my activity and my plans do you need to know from me?" The second question is just as important.

New oxygen

Its all about broadband. If you have it then you are in, otherwise you are barely gasping. Future competitive advantage and business models will come from places where broadband is pervasive and available at favorable price points and accessible options.

If Internet on dial-up was fun, just wait what it can do on the broadband. We are just starting.

Social Customer Manifesto

Another meme about to acquire its Newtonian characteristics - Social Customer Manifesto (on the lines of Cluetrain Manifesto).

Based on the similar thought processing we started SocialCRM project.

Written by Christopher Carfi, (CEO of Cerado) here is the manifesto :

I want to have a say.
I don't want to do business with idiots.
I want to know when something is wrong, and what you're going to do to fix it.
I want to help shape things that I'll find useful.
I want to connect with others who are working on similar problems.
I don't want to be called by another salesperson. Ever. (Unless they have something useful. Then I want it yesterday.)
I want to buy things on my schedule, not yours. I don't care if it's the end of your quarter.
I want to know your selling process.
I want to tell you when you're screwing up. Conversely, I'm happy to tell you the things that you are doing well. I may even tell you what your competitors are doing.
I want to do business with companies that act in a transparent and ethical manner.
I want to know what's next. We're in partnership…where should we go?

This is just the begining, as I mentioned in the previous post. We need factcheck.org-equivalent to level the playing field in enterprise software and technology world in general.

Some of the co-creation points were wonderfully explained by CK Prahlad in his book.

More things change..

More they remain painfully same.

So who won and who lost in this two-nation election.

Winners : -

Fox
Simple message theory of Karen Hughes
Politics-has-to-be-entertaining school
Steaks-countryside
Karl Rove's bet on more of the same and more from the base
Being liked is more important than being respected
Dirt sticks theory

Loosers :-

careful deliberation
details
public policy
graceful clarification
Starbucks-nation
NPR/Bloggers
Pundits who missed out the importance of "moral values"

India Inc. is Twice as Fast as Japan Inc

AMR showing confidence in Indian firms execution capability.

..upwards of 50% of all SI/ Business Process Outsourcing (BPO) jobs are profitably taken with a fixed price bid. The high stock price of many Indian offshoring companies, as well as pre-tax margins in excess of 20%, illustrate that these companies have management expertise and execution quality.

When the pressure is on India based firms to prove their capability, eventually that particular capability will become a differentiating aspect.